Managed AWS Services
24/7 Operations & Support

Full-service AWS operations management. Monitoring, optimization, security, and support without the enterprise price tag. Designed for startups that need reliability, not overhead.

Managed AWS Services

24/7 Infrastructure Monitoring

Proactive monitoring and alerting for your AWS infrastructure. Catch issues before they impact users. Automated responses to common failures.

  • 99.9% uptime SLA
  • Sub-minute incident detection
  • Automated alerting and escalation
  • Performance monitoring and optimization

Ongoing Cost Optimization

Continuous FinOps management. Right-sizing, Reserved Instance management, cost anomaly detection, and optimization recommendations.

  • 15-25% ongoing cost reduction
  • Automated cost alerts
  • Reserved Instance optimization
  • Monthly cost reviews

Security & Compliance Management

AWS security hardening, compliance monitoring, vulnerability scanning, and security incident response. SOC 2, HIPAA, GDPR support.

  • Security posture monitoring
  • Automated compliance checks
  • Incident response procedures
  • Regular security audits

Infrastructure Operations

Day-to-day AWS operations: deployments, scaling, backups, disaster recovery, patching, and maintenance. Your team focuses on product, not infrastructure.

  • Automated deployments
  • Zero-downtime updates
  • Automated backups and DR
  • Infrastructure maintenance

Performance Optimization

Continuous performance tuning. Database optimization, caching strategies, CDN management, and latency reduction.

  • Reduced latency and improved performance
  • Database query optimization
  • CDN and caching optimization
  • Performance benchmarking

Expert Support & Consulting

On-demand AWS expertise. Architecture guidance, troubleshooting, capacity planning, and strategic infrastructure decisions.

  • Slack/email support channels
  • Architecture consulting
  • Troubleshooting and debugging
  • Strategic planning sessions

When You Need Managed AWS Services

Startups Scaling Beyond In-House Capacity

Your DevOps team is overwhelmed. Infrastructure incidents interrupt product development. You need expert operations without hiring a 24/7 team.

Key Benefits
  • Reduce on-call burden
  • Free up engineering time
  • Professional operations
  • Cost-effective scaling

Post-Migration Operations Support

You've migrated to AWS but need ongoing management. Operations expertise without the learning curve. Focus on product, not infrastructure.

Key Benefits
  • 24/7 operations
  • Expert AWS knowledge
  • Proactive management
  • Reduced operational risk

Cost Management Without Full-Time FinOps

AWS costs growing faster than revenue. Need ongoing optimization but can't justify a full-time FinOps engineer. Managed services include cost management.

Key Benefits
  • Ongoing cost optimization
  • FinOps expertise
  • Cost visibility
  • Budget management

Compliance & Security Without Overhead

Need SOC 2, HIPAA, or GDPR compliance but don't want to build an internal security team. Managed services include compliance management.

Key Benefits
  • Compliance monitoring
  • Security hardening
  • Audit support
  • Incident response

How Managed AWS Services Work

Transparent, scalable operations management tailored for startups

1

Week 1-2: Onboarding & Assessment

  • Infrastructure audit and documentation
  • Monitoring and alerting setup
  • Access management and security review
  • Service level agreements (SLAs) defined
  • Communication channels established
2

Ongoing: Daily Operations

  • 24/7 infrastructure monitoring
  • Proactive issue detection and resolution
  • Daily cost and performance reviews
  • Security and compliance monitoring
  • Deployment and change management
3

Monthly: Strategic Reviews

  • Cost optimization recommendations
  • Performance analysis and improvements
  • Capacity planning and scaling guidance
  • Security posture reviews
  • Infrastructure evolution planning

Managed AWS Services FAQ

How is this different from AWS Managed Services (AMS)?

AWS Managed Services (AMS) is AWS's enterprise offering ($50K+/month minimum). Our managed AWS services are designed for startups and growth-stage companies. We provide similar operational excellence at a fraction of the cost, with startup-focused service levels and flexible engagement models.

What's included in managed AWS services?

24/7 monitoring, incident response, ongoing cost optimization, security management, compliance support, deployments, backups, disaster recovery, performance optimization, and expert AWS consulting. We handle day-to-day operations so your team can focus on product development.

Do we still need a DevOps engineer?

Depends on your needs. Many clients keep a DevOps engineer for product-specific infrastructure (feature flags, custom deployments). We handle the foundational AWS operations (monitoring, security, cost optimization, infrastructure maintenance). This frees your DevOps team to focus on developer productivity and product features.

How quickly can you respond to incidents?

Sub-minute detection and alerting. Critical incidents: 15-minute response time. Non-critical: 1-hour response time. All incidents follow established runbooks and escalation procedures. We're available 24/7 via Slack and email.

Can you help with compliance (SOC 2, HIPAA, GDPR)?

Yes. We manage AWS security configurations, monitoring, and documentation required for compliance. We work with your compliance team to ensure infrastructure meets requirements. Regular audits and security reviews included.

How do you handle costs and billing?

We provide cost visibility dashboards, monthly cost reviews, and optimization recommendations. All AWS costs remain in your AWS account. We optimize Reserved Instances, right-sizing, and cost allocation. Typical savings: 15-25% of AWS spend. Our managed services fee is separate from AWS costs.

Ready to Offload Your AWS Operations?

Schedule a free assessment. We'll review your current AWS setup and outline how managed services can reduce operational burden while improving reliability and cost efficiency.

Schedule Assessment